Legal Documentation
vsbat Privacy Policy
Your privacy matters to us. This policy explains what personal data vsbat collects from Bangladesh players, how it is used, who it is shared with, and what rights you hold over your own information.
Introduction
vsbat ("we", "us", "our") operates Bangladesh's trusted online casino and sports betting platform at vsbat.pro. We are committed to protecting the privacy and personal data of every player who registers or interacts with our platform. This Privacy Policy sets out in full how we collect, use, store, share, and protect personal data, and the rights available to you under applicable data protection principles. By creating a vsbat account or using the platform in any way, you acknowledge that you have read and understood this Policy.
This Policy applies to all personal data collected through the vsbat website, its mobile-optimised interface, customer support channels, payment processing integrations, and any promotional communications sent to registered players. It covers data collected from players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across Bangladesh.
Questions about this Policy? Contact our support team at [email protected]. We respond to all privacy-related queries within 72 hours during normal business hours (Bangladesh Standard Time, UTC+6).
Your Privacy at a Glance
Information We Collect
vsbat collects personal data only to the extent necessary to operate a safe, compliant, and high-quality betting and gaming platform for Bangladesh players. Data collection occurs at registration, during identity verification, through ongoing platform use, and via payment processing. We do not collect data that is excessive or irrelevant for these purposes.
-
1
Identity and Contact Data
We collect your full legal name, date of birth, registered mobile number, email address (if provided), and residential address in Bangladesh. This data is collected during account registration and is used for identity verification (KYC), account management, and communication. You are required to keep this information accurate and up to date.
-
2
KYC Verification Documents
To verify your identity and comply with anti-money laundering requirements, vsbat collects copies of identity documents such as your National Identity Card (NID), passport, or driver's licence. Utility bills or bank statements may be requested for address verification. Document data is processed securely and retained only as long as required for compliance purposes.
-
3
Financial and Transaction Data
We collect records of all deposits, withdrawals, bets, and game outcomes associated with your account. Payment method details — such as your bKash or Nagad mobile number — are recorded to facilitate transactions and comply with financial monitoring obligations. We do not store full bank account numbers or card numbers beyond what is necessary.
-
4
Technical and Device Data
We automatically collect technical data when you use the vsbat platform, including your IP address, device type, operating system, browser type, session timestamps, and pages visited. This data is used for security monitoring, fraud prevention, and platform performance analysis. We do not use this data to identify you personally beyond the context of your account.
How We Use Your Information
vsbat uses personal data collected from Bangladesh players for specific, legitimate, and clearly defined purposes. We do not use your data for purposes incompatible with those stated below. Each purpose is tied to a defined legal basis, set out in Section 4 of this Policy.
-
1
Account Operation
To create and manage your vsbat account, process deposits and withdrawals via bKash, Nagad, Rocket, and local bank transfers, authenticate your identity at login, and deliver the core betting and gaming services you have contracted for. Without this processing your account cannot function.
-
2
Identity Verification (KYC)
To verify your identity and age in compliance with our 21+ age restriction policy and applicable anti-money laundering obligations. KYC processing is a legal requirement for operating a compliant betting platform and cannot be waived. Failure to complete KYC will result in withdrawal restrictions being applied to your account.
-
3
Fraud Prevention and Security
To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, use of automated tools, and any other prohibited conduct on the platform. This includes monitoring betting patterns, transaction flows, and device and IP data for anomalies consistent with abusive behaviour.
-
4
Customer Support
To respond to your support requests, complaints, account queries, and responsible gaming requests. Support communications may be recorded for quality assurance, training, and dispute resolution purposes. Records of support interactions are retained consistent with our data retention schedule.
-
5
Promotions and Communications
To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may withdraw consent to marketing communications at any time by contacting support. Withdrawal of marketing consent does not affect your account's operational status or eligibility for standard account bonuses.
Legal Basis for Processing
Each processing activity carried out by vsbat is grounded in one of the following legal bases. Where more than one basis applies, the primary basis is listed. vsbat does not process personal data without a valid legal basis.
| Processing Activity | Legal Basis |
|---|---|
| Account registration and operation | Performance of contract with the player |
| KYC identity and age verification | Legal obligation (AML and age verification requirements) |
| Fraud prevention and security monitoring | Legitimate interests (protecting players and the platform) |
| Marketing and promotional communications | Consent (may be withdrawn at any time) |
Sharing Your Information
vsbat does not sell, rent, or trade personal data. We share personal data with third parties only where necessary for the lawful purposes described in this Policy, and only with parties who are contractually bound to protect it. The categories of third parties who may receive your data are listed below.
-
1
Payment Service Providers
To process your deposits and withdrawals, vsbat shares necessary transaction data with payment service providers including bKash, Nagad, and Rocket. These providers receive only the data required to execute the specific transaction and are prohibited from using your data for any other purpose.
-
2
Game Content Providers
vsbat integrates games and betting markets from licensed third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, and Spribe. These providers may receive anonymised or pseudonymised session data required for game integrity and RNG certification. They do not receive your full identity data.
-
3
Regulatory and Legal Authorities
vsbat may disclose personal data to law enforcement agencies or other competent authorities where required by applicable law, court order, or regulatory obligation. Such disclosures are made only to the extent required by the specific legal demand and are not voluntary. Where legally permitted, vsbat will notify affected players of such a disclosure.
-
4
Technology Service Providers
vsbat uses third-party technology vendors for platform hosting, data storage, customer support tooling, and analytics. These vendors act as data processors under contractual agreements that restrict their use of your data to the services they provide to vsbat. They may not use your data independently.
Third-Party Assurance: All third parties who receive vsbat player data are bound by data processing agreements requiring them to maintain appropriate technical and organisational security measures. vsbat regularly reviews its third-party data sharing arrangements to ensure ongoing compliance.
Cookies and Tracking Technologies
vsbat uses cookies and similar tracking technologies on its platform to maintain session security, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device. By continuing to use the vsbat platform, you consent to the use of cookies as described in this section.
-
1
Essential Cookies
Essential cookies are required for the vsbat platform to function. They maintain your login session, remember your language preference, and ensure the security of your account. These cookies cannot be disabled without preventing core platform functionality. They do not track your activity for marketing purposes.
-
2
Analytics Cookies
vsbat uses analytics cookies to understand aggregated, anonymised patterns in how players navigate and use the platform. This data helps us improve page performance, identify technical issues, and optimise the player experience. Analytics data is not used to identify individual players and is not shared with third parties for marketing purposes.
-
3
Managing Cookies
You can control and manage cookies through your browser settings. Most mobile and desktop browsers allow you to block or delete cookies. Note that disabling essential cookies will impair your ability to log in and use the vsbat platform normally. Disabling analytics cookies will not affect your ability to place bets or access games.
Data Retention
vsbat retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Account data is retained for the duration of your active account and for a minimum of five years following account closure to satisfy financial record-keeping and AML compliance requirements. KYC verification documents are retained for the same minimum period.
Transaction and betting history records are retained for a minimum of five years from the date of each transaction to comply with financial monitoring obligations. Support interaction records are retained for three years from the date of the last interaction. Marketing consent records are retained for the duration of consent and for two years following withdrawal as evidence of the consent status.
Deletion Requests: You may request deletion of your personal data by contacting [email protected]. We will action deletion requests within 30 days where no legal retention obligation prevents deletion. Where a retention obligation applies, we will inform you of the earliest date on which deletion can occur.
Your Privacy Rights
As a vsbat player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason.
-
1
Right of Access
You have the right to request a copy of all personal data vsbat holds about you, including your registration data, KYC records, transaction history, betting records, and support interaction logs. We will provide this in a structured, commonly used format. There is no charge for a standard access request.
-
2
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data vsbat holds about you. Where a correction affects KYC-verified data, we may require updated verification documents before applying the correction to your account.
-
3
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other legal basis applies, or where the data has been processed unlawfully. This right is subject to legal retention obligations that may prevent full deletion until the retention period expires.
-
4
Right to Object
You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests. Where you object, we will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
-
5
Right to Withdraw Consent
Where processing is based on your consent — for example, marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent to marketing, contact [email protected] or use the unsubscribe option in any marketing communication.
Rights Notice: vsbat is committed to respecting all player privacy rights without undue delay. If you believe your privacy rights have been infringed, you have the right to raise a complaint directly with vsbat support. We will investigate all complaints and provide a written response within 30 days.
Data Security
vsbat implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the vsbat platform, access controls that limit staff access to personal data on a need-to-know basis, encrypted storage of sensitive account data including KYC documents, and regular security monitoring and vulnerability assessment of our platform infrastructure.
While vsbat takes all reasonable steps to safeguard your personal data, no internet-based platform can guarantee absolute security against all threats. In the event of a personal data breach likely to result in a risk to your rights and freedoms, vsbat will notify affected players without undue delay and take immediate remediation steps. If you suspect your account has been compromised, contact [email protected] immediately.
Children and Minors
The vsbat platform is strictly for adults aged 21 and above. vsbat does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account without notice. Parents and guardians who believe a minor has registered on the vsbat platform should contact [email protected] immediately so the account can be identified and closed promptly.
21+ Age Enforcement: vsbat enforces the 21+ age requirement through KYC identity and age verification at the time of the first withdrawal. Suspected underage accounts are suspended immediately pending investigation. If you are aware of a person under 21 accessing the platform, report it immediately to [email protected].
Changes to This Policy
vsbat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. Where changes are material — meaning they significantly affect how we use or share your personal data — we will notify registered players via on-platform notification or email at least seven days before the changes take effect where reasonably practicable. The updated Policy will always be published on this page with a revised effective date. Your continued use of the vsbat platform following any update constitutes acceptance of the revised Policy.
Version Notice: This Privacy Policy was last updated in January 2026 and supersedes all previous versions. If you saved or printed a prior version, please refer to this current version instead.
Contact and Privacy Queries
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a complaint about how vsbat handles your personal data, our support team is available 24/7. We take all privacy queries and complaints seriously and aim to resolve them promptly and transparently.
Email us at: [email protected]
Explore vsbat Safely
Your data is protected. Browse our games, check the FAQ, or visit vsbat Casino — your privacy is always our priority.
Explore vsbat Casino View FAQ